Privacy Policy

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

1. Data Controller

Sebastian Jäger and Ralf Jäger
Werner-Heisenberg Straße 12
75015 Bretten
Germany
Email: forest-floor@mail.de
Phone: +49 17682433846

2. Data We Collect

When you place an order or create an account, we collect personal data including your name, email address, shipping address, and payment information. We only collect data that is necessary to fulfill your order and provide our services.

3. Purpose and Legal Basis

We process your personal data for the following purposes:

Processing and fulfilling your orders (Art. 6(1)(b) GDPR)
Communicating with you about your order (Art. 6(1)(b) GDPR)
Complying with legal obligations (Art. 6(1)(c) GDPR)
Sending marketing emails, only with your consent (Art. 6(1)(a) GDPR)

4. Data Sharing

We share your data with third parties only to the extent necessary to fulfill your order (e.g., shipping providers). We do not sell your personal data. Our online store is hosted on Shopify Inc., which processes data on our behalf as a data processor.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (e.g., tax records for 10 years).

6. Your Rights

Under GDPR, you have the right to:

Access your personal data
Rectify inaccurate data
Request erasure of your data
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise your rights, please contact us at forest-floor@mail.de.

7. Cookies

Our store uses cookies to enhance your browsing experience and to analyze site traffic. You can control cookie settings through your browser. By continuing to use our site, you consent to our use of cookies.

8. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority. The competent authority in Baden-Württemberg is the Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg.